Magphos

Return Policy

Eligibility for Returns:

  • Returns are accepted within 30 days of the delivery date.
  • Items must be unused, in their original packaging, and in the same condition as received.
  • Proof of purchase is required for all returns.

Non-Returnable Items:

  • Customized or personalized products.
  • Items marked as “Final Sale.”
  • Gift cards and perishable items (if applicable).

Return Process:

  • Initiate a Return: Email us at arunacreationss@gmail.com with your order number and reason for the return.
  • Approval & Instructions: Once approved, we will provide return shipping instructions.
  • Inspection & Refund: Upon receiving and inspecting the item, we will process your refund within 7-10 business days to the original payment method.

Return Shipping Costs:

  • Customers are responsible for return shipping costs unless the item received was defective or incorrect.
  • In case of a defective or incorrect item, we will cover return shipping costs and provide a prepaid shipping label.

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